Your Privacy Matters at 54bdt

01 Introduction

54bdt is committed to protecting the privacy and security of every member who uses our platform. We understand that the personal information you share with us is sensitive, and we take our obligations as a data holder extremely seriously. This Privacy Policy has been written in plain, accessible English so that all of our members — from Dhaka to Chittagong, Sylhet to Cox's Bazar — can understand exactly what we do with their data.

This policy applies to all personal data processed by 54bdt in connection with the operation of the platform, including data collected through the website at https://54bdt.io, our live chat system, email communications, and any mobile-optimised interfaces through which the platform is accessed.

This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated into our overall member agreement. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall take precedence.

02 Who We Are

54bdt operates the online casino and sports betting platform accessible at https://54bdt.io. The platform is designed for adult players aged 21 and above in the Bangladesh market, offering casino games, live dealer tables, and sports betting including cricket, football, kabaddi, and more.

For the purposes of this Privacy Policy, 54bdt is the data controller — meaning we are the entity responsible for deciding how and why your personal data is processed. We are responsible for ensuring that our data processing activities comply with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

Our primary contact channel for all privacy-related enquiries is our support team, reachable via live chat 24/7 or at the email address listed in Section 16 of this policy.

03 Data We Collect

54bdt collects the following categories of personal data from its members:

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, biometric data, or criminal record data) unless we are legally required to do so in connection with a fraud or money laundering investigation.

04 How We Collect Your Data

54bdt collects personal data through the following channels:

• Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, use live chat, or send an email to our support team.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including IP address, device identifiers, browser fingerprints, and session activity logs. This data is collected via server logs, cookies, and similar tracking technologies.
• Payment processors: Transaction reference data and confirmation signals received from bKash, Nagad, and Rocket when a deposit or withdrawal is processed. 54bdt does not receive full payment credential data from these providers — we receive only the transaction confirmation and associated wallet number for reconciliation purposes.
• Third-party KYC providers: Where 54bdt uses a third-party identity verification service to assist with document validation, that provider may supply a verification result and confidence score, but the raw document data remains within the KYC provider's secure environment in accordance with its own data processing terms.
• Game providers: Game session data (round IDs, bet amounts, outcomes) reported by third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is transmitted to 54bdt for account crediting, dispute resolution, and responsible gaming monitoring purposes.

05 How We Use Your Data

54bdt uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and administer your 54bdt member account, including processing login authentication and maintaining account preferences.
• Transaction processing: To process deposits, verify withdrawal requests, detect duplicate transactions, and maintain accurate financial records for your account.
• Identity verification (KYC): To verify your identity and age as required by our operating policies, and to comply with applicable anti-money laundering (AML) obligations.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and maintain a record of your communications with our team.
• Fraud and security: To detect and prevent fraudulent transactions, account takeovers, collusion, bonus abuse, and other prohibited conduct as described in the Terms & Conditions.
• Responsible gaming: To monitor betting patterns for signs of problem gambling, to apply deposit limits or session controls where requested, and to action self-exclusion requests promptly and reliably.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, content, and user experience of the 54bdt platform.
• Service communications: To send you transactional notifications such as deposit confirmations, withdrawal approvals, and important account security alerts. These communications are not marketing messages and cannot be opted out of while your account is active.
• Promotional communications: Where you have consented to receive promotional messages, to notify you of relevant bonuses, tournaments, and offers available on the platform. You may withdraw this consent at any time by contacting support.

06 Legal Basis for Processing

54bdt processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the member agreement — including account creation, transaction processing, KYC, and customer support — is carried out on the basis that it is necessary to perform the contract between you and 54bdt.
• Legitimate interests: Processing carried out for fraud detection, platform security, responsible gaming monitoring, and anonymised analytics is carried out on the basis of 54bdt's legitimate interest in operating a safe and reliable platform. We have assessed that these interests are not outweighed by your rights and freedoms in respect of the data involved.
• Legal obligation: Processing required to comply with anti-money laundering obligations, identity verification requirements, and responses to lawful requests from law enforcement authorities is carried out on the basis of legal obligation.
• Consent: Processing for promotional communications and optional personalisation features is carried out on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Cookies & Tracking Technologies

54bdt uses cookies and similar technologies to support platform functionality, improve user experience, and analyse platform usage. The following types of cookies are used on the platform:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without preventing access to the platform.
• Functional cookies: Used to remember your preferences, such as language settings and display options, so that you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how members use the platform — which pages are visited most frequently, which game categories attract the most sessions, and where users encounter technical difficulties. This data is used exclusively for internal platform improvement purposes.
• Security cookies: Used to detect and prevent fraudulent access attempts, account takeovers, and bot activity.

54bdt does not use third-party advertising cookies or permit external ad networks to place tracking cookies on the platform. Your browsing behaviour on 54bdt is not shared with advertising platforms.

Most browsers allow you to control cookie settings through the browser's privacy or security settings. Disabling essential cookies will impair your ability to log in and use the platform. Disabling functional or analytics cookies will not prevent access but may reduce the quality of your experience.

08 Sharing Your Data

54bdt does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment processors: Transaction data is shared with bKash, Nagad, and Rocket to the extent necessary to process your deposits and withdrawals. Each of these providers operates under its own privacy policy and data protection obligations.
• Game providers: Game session data is shared with third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, and others) to the extent necessary to deliver and settle game outcomes in real time.
• KYC and fraud prevention services: Identity data and KYC documents may be shared with third-party verification providers engaged by 54bdt to assist with identity checks and anti-fraud screening.
• Legal and regulatory authorities: Personal data may be disclosed to law enforcement agencies, financial regulators, or other competent authorities where 54bdt is legally required to make such a disclosure, or where disclosure is necessary to protect the rights, property, or safety of 54bdt, its members, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 54bdt's business, personal data held by 54bdt may be transferred to the acquiring entity as part of the transaction. Affected members will be notified prior to any such transfer taking place.

All third-party service providers with whom 54bdt shares personal data are subject to contractual data processing obligations that require them to handle your data securely and only for the specific purpose for which it was shared.

09 Payment Data

54bdt processes all financial transactions exclusively in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. The handling of payment data is subject to the following specific safeguards:

• 54bdt does not store full mobile banking credentials or wallet PINs on its own servers. Payment authentication is handled entirely within the relevant payment provider's secure environment.
• The mobile wallet number associated with your payment method is stored by 54bdt solely for the purpose of directing withdrawals to the correct account and for KYC verification of payment method ownership.
• Transaction amounts, timestamps, and reference numbers are retained in 54bdt's transaction records for a minimum of five years for financial reconciliation and AML compliance purposes.
• In the event that you believe an unauthorised transaction has been processed through your 54bdt account, you must notify 54bdt support immediately at [email protected]. Initiating a chargeback directly with your mobile banking provider without first notifying 54bdt constitutes a breach of the Terms & Conditions and may result in account suspension.

10 Data Security

54bdt implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect member data against unauthorised access, disclosure, alteration, or destruction.

Key security measures in place include:

• Transport layer security: All data in transit between your browser or device and the 54bdt platform is encrypted using TLS 1.2 or higher with a minimum 256-bit key length. The platform's SSL certificate is maintained and renewed automatically.
• Data at rest encryption: Member personal data and KYC documents stored in 54bdt's databases are encrypted at rest using AES-256 encryption.
• Access controls: Internal access to member data is restricted by role-based permissions. Personnel are granted access only to the data categories required for their specific function.
• Audit logging: All internal access to member personal data is logged with a timestamp, user ID, and action type. Audit logs are reviewed periodically by the compliance team.
• Intrusion detection: The platform is monitored 24/7 by automated intrusion detection systems that alert the security team to anomalous access patterns or potential breach attempts.
• Staff training: All 54bdt personnel with access to member data receive training on data protection obligations and secure data handling practices upon onboarding and on an annual basis thereafter.

No data security system is entirely infallible. In the unlikely event that a data breach occurs that is likely to result in a risk to your rights and freedoms, 54bdt will notify affected members without undue delay and will take all reasonable steps to contain and remediate the breach.

11 Data Retention

54bdt retains personal data for only as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

Once a retention period expires, the relevant data is securely deleted from 54bdt's active systems and purged from backup storage within a reasonable additional period. Where data cannot be fully deleted due to technical constraints, it will be anonymised so that it can no longer be attributed to any identifiable individual.

12 Your Rights

As a member of the 54bdt platform, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data that 54bdt holds about you. We will provide this information in a structured, commonly used format within 30 days of a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For identity data, corrections will require supporting documentation.
• Right to erasure: You may request that 54bdt delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest. Note that this right is subject to our legal obligation to retain certain data for AML and financial compliance purposes — in such cases, your data will be retained for the legally required period but will not be used for any other purpose.
• Right to restriction: You may request that 54bdt restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being verified following a rectification request.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests at any time. 54bdt will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, please contact 54bdt support via live chat or at [email protected]. Please include your registered mobile number and a clear description of the right you wish to exercise. We will respond within 30 days and may request additional information to verify your identity before processing the request.

13 Children & Minors

The 54bdt platform is strictly intended for adults aged 21 years and above. 54bdt does not knowingly collect, process, or store personal data relating to individuals under the age of 21. Registration by anyone under 21 is a breach of the Terms & Conditions and is strictly prohibited.

If 54bdt discovers that it has inadvertently collected personal data from a person under the age of 21, it will immediately close the associated account, void all bets and transactions processed through that account, and securely delete all personal data collected, except to the extent that retention is required by law.

If you are a parent or guardian and believe that your child has registered an account on the 54bdt platform, please contact us immediately at [email protected] so that the account can be closed and the data removed without delay.

14 International Data Transfers

54bdt's primary data infrastructure is hosted in data centres serving the Bangladesh region. However, certain third-party service providers engaged by 54bdt — including game providers and KYC verification services — may process data in other jurisdictions as part of delivering their services.

Where personal data is transferred to a third-party provider operating outside Bangladesh, 54bdt ensures that appropriate safeguards are in place. These safeguards include contractual data processing agreements that require the recipient to apply data protection standards equivalent to those described in this Privacy Policy.

54bdt does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards to protect that data.

15 Updates to This Privacy Policy

54bdt reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When a material change is made, we will notify registered members via the mobile number or email address associated with their account, or by displaying a prominent notice on the platform, no less than seven (7) days before the updated policy takes effect.

The effective date and last updated date at the top of this policy will be revised with each update. Members are encouraged to review this policy periodically. Your continued use of the 54bdt platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.

If you do not agree to a material change in how we process your personal data, you have the right to close your account before the revised policy takes effect. Please contact support at [email protected] to request account closure.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or 54bdt's handling of your personal data, please contact us through any of the following channels:

• Live chat: Available 24/7 via the platform. Average first response time: under 2 minutes.
• Email: [email protected] — responses within 4 hours during standard hours (Bangladesh Standard Time, UTC+6).

When raising a privacy-related request, please include your registered mobile number, the nature of your request or concern, and any relevant context. This will help our team handle your request accurately and efficiently.